Most experienced travelers have airport horror stories, and many have a list of airports they avoid at all costs.
AirHelp, which specializes in air traveler rights and seeks compensation for delays or cancellations, last week released its 2019 rankings of global airports and airlines.
Bloomberg News points out that Newark Liberty holds the dubious distinction of worst U.S. airport, ranking No. 116 in a list of 132 international travel hubs. (Internationally, Portugal’s Lisbon Portela Airport Lisbon brought up the rear.)
Indeed, U.S. airports didn’t distinguish themselves at all: The highest-ranked — Hartsfield-Jackson Atlanta International Airport — only made it to the No. 34 spot.
Top ranked airports in the world
For the record, two global airports are tied for the No. 1 spot: Hamad International Airport in Doha, Qatar, and Tokyo International Airport.
|1||Hamad International Airport||Qatar, Doha|
|2||Tokyo International Airport||Tokyo, Japan|
|3||Athens International Airport||Athens, Greece|
|4||Afonso Pena International Airport||Curitiba, Brazil|
|5||Gdansk Lech Walesa Airport||Gdansk, Poland|
|6||Moscow Sheremetyevo International Airport||Moscow, Russia|
|7||Singapore Changi Airport||Singapore|
|8||Hyderabad Rajiv Gandhi International Airport||Hyderabad, India|
|9||Tenerife North Airport||Tenerife, Spain|
|10||Viracopas/Campinas International Airport||Campinas, Brazil|
Airport ratings depend on three factors: on-time performance (which makes up 60% of the score), service quality (20%) and food and shopping (the final 20%).
U.S. airports’ lackluster showing is largely beyond their control, AirHelp CEO Henrik Zillmer told Bloomberg: Weather-related delays are far more prevalent here than in other countries, although our long security lines don’t help scores for efficiency.
Top 5 (best) U.S. airports
|34||Atlanta Hartsfield-Jackson International Aiport||Atlanta, GA|
|36||Houston George Bush International Airport||Houston, TX|
|40||Seattle-Tacoma International Airport||Seattle, WA|
|41||Las Vegas McCarran International Airport||Las Vegas, NV|
|47||Cincinnati-Northern Kentucky International Airport||Cincinnati, OH|
Bottom 5 (worst) U.S. airports
|75||Chicago O’Hare International Airport||Chicago, IL|
|80||Boston Logan International Airport||Boston, MA|
|83||Houston William P. Hobby Airport||Houston, TX|
|86||New York JFK International Airport||New York, NY|
|116||Newark Liberty International Airport||Newark, NJ|